You can order from us via this online shop, around the clock by fax or email and informally by letter.
If you are interested in selling our products, please send us an e-mail so that we can contact you directly. We have special conditions for resellers.
Your order will usually be dispatched within a maximum of 4 working days.
National shipping costs for private customers:
From an order value of 25.00 euros we send free shipping in Germany. Up to an order value of 25.00 euros, we calculate a shipping cost share of 4.00 euros,
We deliver to you via DHL.
The delivery takes place on working days from 8 a.m. to 6 p.m. within Germany (regular delivery time: 24 h) by DHL.
Please indicate if necessary. a delivery address when placing your order, e.g. Company, relatives, friends, neighbors under which your package can be delivered. If you are not found, you will receive a notification card in your mailbox.
International shipping costs
Country group 1:
Luxembourg, Austria, Netherlands, Switzerland, EU countries: shipping costs 6.00 euros
Country group 2:
Estonia, Finland, France, Greece, Great Britain, Italy, Latvia, Lithuania, Romania, Sweden, Spain, Czech Republic, all non-EU countries: shipping costs 10.00 euros.
National shipping costs for resellers:
up to 60.00 Eur order value: 5.60 € shipping costs; from 60.00 Euro order value: free shipping in Germany.
PayPal, PayPal Plus
You pay conveniently via PayPal. We will be notified immediately of your payment and we will send the goods promptly.
You will receive an advance invoice by letter or email. As soon as the invoice amount has been credited to us, we will send you the package immediately. Possible for all customers.
Transfer within 8 days. For regular customers only.
All you have to do is give us your bank details, consisting of bank sort code and account number, we will debit the amount due from your account. Possible for all customers, for new customers we reserve the right to pay in advance.
The delivered goods remain our property until full payment has been made.
After 2 unsuccessful reminders, we hand over the outstanding invoices to our collection agency. In the event of late payment, we can charge default interest of 5% above the applicable base rate.
We cannot accept prepaid returns, even in the case of justified defects. These shipments go back just as freight collect - at the expense of the sender.
In the event of justified defects or a return in accordance with §3 of the German Distance Selling Act, you will of course be credited with the postage for the cheapest return type, but only after prior telephone or written agreement.
Conclusion of contract
The purchase contract comes about by submitting an offer to conclude a purchase contract, which we accept by sending the goods.
Right of withdrawal
You can cancel your contract declaration within two weeks without giving reasons in text form (e.g. letter, fax, email to sinavita (at) t-online.de) or by returning the goods, unless you have exercised yours commercial or independent professional activity (orders from entrepreneurs). The period begins at the earliest with the receipt of the goods and detailed instructions in text form. To meet the deadline, it is sufficient to send the cancellation or the goods in good time.
The revocation must be sent to:
Medicus institut sinavita
Email: nemo-sina (at) t-online.de
Consequences of withdrawal
In the event of an effective cancellation, the services received on both sides must be returned and any benefits drawn (e.g. interest) surrendered. If you are unable to return the performance received, in whole or in part, or only in a deteriorated condition, you may have to compensate us accordingly. This does not apply if the deterioration of the goods is solely due to their inspection, as you would have been able to do in a shop, for example. You can also avoid the obligation to pay compensation by not using the item as if it were your property and by refraining from doing anything that could impair its value. Transportable items are to be returned at our risk. You must fulfill obligations to reimburse payments within 30 days of sending your cancellation notice.
You have to bear the costs of the return if the delivered goods correspond to the ordered ones and if the price of the item to be returned does not exceed an amount of 40 euros or if you have not received the consideration or a contract for a higher price of the item at the time of the revocation have made the agreed partial payment.
Delivery reservation / transfer of risk
The delivery is subject to the reservation that we ourselves are supplied correctly and on time and are not responsible for the lack of availability. Compensation is excluded unless there is gross negligence. The risk passes to the buyer when the goods are handed over to a transport person. This also applies in the case of partial deliveries.
If you ever receive a damaged shipment, please send us a message immediately, stating the invoice number and type of damage, so that we can initiate the settlement with the transport insurer.
Place of jurisdiction / place of performance
If you have merchant status under the HGB, the jurisdiction of the local court D-35578 Wetzlar is hereby agreed.